TYPE:ServiceMODEL:TiguanYEAR:2021
What Our Recent Customers Say
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Published reviews may not represent all experiences of a given dealer based on the dealer’s configuration. For more information, please contact the dealer. Reviews that contain content that is untrue, illegal, obscene, threatening or a violation of any third party’s right, or contains software viruses, solicitations, political campaigns, or any form of “spam” may be removed.
Average Score (198 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:ServiceMODEL:AtlasYEAR:2024
Not a good experience. First no one calls back to give an update about how long would it take, second even if you call, you are put on hold and told that the service advisor would call back but never received any. My car was at service for 10 days. Once I got it back, it was dirty, had marks on wind screen and side windows, plus the break wobbling issue I had was still there. Severely disappointed and dissatisfied. I need to talk to service manager who is now on a week vacation before I give the car back for service as I don’t know how much time they would now take and what else won’t get fixed.
09-27-2025
Thank you for taking time to review. We will be reaching out to discuss further.
TYPE:ServiceMODEL:JettaYEAR:2023
Completely inept service department
09-27-2025
Thank you for the review. If you would like to discuss further, please feel free to reach out.
TYPE:ServiceMODEL:TiguanYEAR:2019
The Service Team was great! Maria and Andrea were very responsive. Once the car was evaluated, Andrea called me with updates on the Tiguan. My car needed more than a maintenance visit, and she explained the various issues that were found - almost $3000 worth of issues! The repairs took 2 days. I also ordered and paid for a new car key, which I am still waiting to pick up.
09-27-2025
Thank you for the wonderful review!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
TYPE:ServiceMODEL:TiguanYEAR:2025
car was at the shop for a day and day after had to bring it back with same issue ... needed to make another appt for repair
TYPE:SalesMODEL:Atlas Cross SportYEAR:2025
Professional, nice employees , and they know what they doing, super helpful
09-16-2025
Thank you for your wonderful review
TYPE:ServiceMODEL:Jetta GLIYEAR:2024
Perfect just perfect And if you don’t believe contact me
09-15-2025
Thank you for your wonderful review
TYPE:ServiceMODEL:PassatYEAR:2022