What Our Recent Customers Say

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Published reviews may not represent all experiences of a given dealer based on the dealer’s configuration. For more information, please contact the dealer. Reviews that contain content that is untrue, illegal, obscene, threatening or a violation of any third party’s right, or contains software viruses, solicitations, political campaigns, or any form of “spam” may be removed.

Average Score (199 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

199 Ratings

4.8 Average

Models
Types of Survey
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  • Shahid M.08-23-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Maria S.08-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

  • Andrew G.08-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2020

    Service reps communicate great and techs do great service

    08-18-2025

    Thank you for your wonderful review

  • Dennis O.08-13-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Overall customer service, especially responsiveness of personnel and availability of loaner vehicle.

    08-14-2025

    Thank you for your wonderful review

  • Matthew D.08-06-2025

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    The purchasing experience was great but there are incentives I’m eligible for I was never told about and despite follow up haven’t had resolved.

    08-07-2025

    thank you for your wonderful review

  • Edward B.08-05-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Ken and Audrey were excellent/ Patient, courteous and excellent subject matter advisors

    08-06-2025

    Thank you for your wonderful review

  • Lily M.08-04-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    The people there were kind and very helpful.

    08-05-2025

    thank you for your wonderful review

  • Sharon P.08-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    THE SCREEN WAS SKETCHY AGAIN SO IT MUST NOT HAVE BEEN FIXED.

    08-05-2025

    thank you for your wonderful review

  • Renee D.08-03-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Great service and great experience!

    08-04-2025

    thank you for your wonderful review

  • Michael P.08-02-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Because the service writer was very helpful

    08-04-2025

    THANK YOU FOR YOUR WONDERFUL REVIEW